Store chatbot for customer questions
Automate repetitive sales questions (price, stock, shipping) without losing the sale.
How it helps stores
Buyers ask the same questions before checkout. Fast answers keep them on your site; Gappin replies from your uploaded files.
- 24/7 answers to product questions
- Less load on your sales team
- Chats and tickets in one dashboard
How you provide store knowledge
Upload a price spreadsheet, catalog PDF, or guide text. The bot answers only from those sources — and escalates when unsure.
FAQ
Is it worth it for a small store?
Yes. Signup is free; pick a plan when message volume grows.
Can I change the bot tone?
Yes. Welcome text, tone, and reply templates are editable in settings.